Below you may find answers to some of our most frequently asked questions about our Pet fence systems.
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General Dog Fence FAQ’s
How is Pet Stop® different from other brands?
No other system can match the range of patented, customizable features offered by Pet Stop®.
We provide extensive hands-on training, which combined with Pet Stop’s® highly cstomizable systems, produce a 99.6% successful containment rating – the highest in the industry.
Does Pet Stop® offer an Indoor system?
Yes. Our Indoor system is every bit as effective as our Outdoor system, but operates on a slightly different principle. The indoor unit is designed to customize areas of the home for your dog or cat to avoid rather than contain.
What is the product warranty and how does your warranty policy work?
When you buy a Pet Stop® system, we’re confident you’re purchasing hands-down the best containment system on the market. This belief in the effectiveness of our products makes it possible for us to offer a Lifetime Warranty on our Outdoor Transmitters and Receivers and a 24 month warranty on our Indoor transmitter. We simply offer you this; If you can find a more advanced pet fence system than Pet Stop®, we’ll buy it for you.
How much does a Pet Stop® system cost?
o two systems are alike, that is why we offer FREE consultations at highly competitive pricing to ensure you get exactly the right system for your space and your pets. In addition, we offer discounts for multiple pets on the system.
Do pet fencing systems really work?
With the proper training and professional installation, our fencing system is extremely effective. We have been thoroughly trained by one of the leading dealers taking advantage of his years of experience and technical knowledge. Our customer feedback rates Pet Stop’s® containment effectiveness at a very successful 99.6%.
How long does an underground pet containment system last?
While the wire is designed to last over 20 years, sometimes accidents happen (such as landscaping incidents or inclement weather). Rest assured knowing that all of our products come backed by the Pet Stop® guarantee and many of our products have a full Lifetime Warranty!
Is the extra expense worth it?
Absolutely! Though Pet Stop® brand fencing may cost a little more, you know you’re getting a reliable, safe product that was made in the USA and not outsourced overseas to be manufactured by the lowest bidder. Our fences are not only reliable, but highly adjustable and designed to go hand-in-hand with our unique training technique. When you combine all of this with our professional expertise and customer service, you really are getting your money’s worth.
We do, however, provide more economical pet containment solutions for the budget-minded homeowner. For more details, contact us!
Frequently Asked Questions about Training
How much training is involved?
Initially, your pet receives a week of focused handling and exposure to various correction techniques, followed by a week of less intensive training–so roughly two weeks.
Do I take part in the training process?
Absolutely. Your participation is a crucial part of the process. Initially we provide three training sessions with your pet. Initial training is FREE with the installation of you Pet Stop pet fence system.
Does the correction hurt?
Like you, we love pets. All pets! The last thing we’d ever want to do is harm them. Our focus is keeping them safe, not hurting them. Clinical research tests have been conducted over the course of many years, the results proving that this type of correction is harmless. Our system is designed with your pet’s comfort in mind, and the correction techniques we utilize work as a ‘startling effect’ rather than inflicting any sort of pain.
Does Pet Stop® work with cats?
Absolutely. We’re proud to have the smallest and lightest receiver which makes Pet Stop® one of the most effective systems on the market for small dogs and cats. Electronic fence systems were originally designed with dogs in mind, but our feline containment program is very successful, especially in establishing cat-free zones within the home.
How do I take my pet outside the boundary?
We will instruct you on how to effectively take your pet on a venture outside your property’s containment area, but this is best done only after your pet is properly acclimated to their new boundaries at home.
Are the receivers programmable to fit my animal’s weight, size, and temperament?
The Pet Stop® pet fence system contains over 5,000 settings tailored to accommodate every kind of dog and cat and their unique personalities, so chances are our engineers and programmers have developed a setting designed almost exclusively for your beloved dog or cat.
Is there a specific age or size limit my pet has to be before training them to the fence?
We recommend your pet be approx. 3 months old when starting the training. We can train dogs of all breeds and sizes to the fence.
Can I loosen or remove the receiver collar once the fence training sinks in?
In order to ensure consistent containment and boundary reinforcement, the collar should not be removed.
Frequently Asked Questions about Products
What’s the difference between AM/FM and a DM signal?
Most systems use an AM or FM radio wave frequency and operate the same way regardless of the type of signal. Pet Stop® features FCC-approved Digital Modulation (DM–technology). This higher, clearer method has been proven as the most effective way to guard against false activation and interference from other signals. It also allows for a wider array of multiple frequencies, which is an effective way to avoid interference if your neighbor has a similar system–or installs Pet Stop® after seeing how well we work for you and your pet!
How long does the battery last?
Battery life depends on how frequently your pet challenges the system. In most cases, the battery lasts from four to six months. Of course, when the battery runs low, Pet Stop’s Flash Alert.® lets you know when it’s time to change your battery.
Do you have a battery plan?
Yes, we offer a ‘No Hassle’ annual battery plan. Our plan batteries are shipped out every four months to ensure your pet remains safe.
Are your receivers water-resistant?
Pet Stop® receivers are resistant to moisture, so it’s okay to keep it on while bathing your dog, or if they get wet in other ways such as during a sudden rainfall or an occasional swim in the lake. Keep in mind that our receivers are only water resistant and not waterproof. If excessive exposure to water occurs, you should remove your pets receiver collar.
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